February 22 2021 – Shannon faithfull
Hi my name is Shannon and I am addressing everyone within our site data base with this blog update as well as putting it online for easy reference.
Interesting Month; Lets unpack things so everyone is on the same page.
1 - I solely own this site now, my mate has had to step down due to health issues, rats as for her, heaps of cuddles an best thoughts go with her and I must say, gosh this seems a lot larger by oneself, get that.
2 - I can see we have back orders needing following up, none local, all NZ Bound orders, mainly Pet PPE.
3 - I can see customers queries needing addressing, so I will start at the top and work through them in order of when they have been received.
4 - There is still items in transit sitting at NZ Customs, gosh that is very frustrating.
5 - Product catalog updates, urgent updates needed there - Must do ASAP
6 - Zenith Agency NZ is in an active beta on boarding phase as of the 20th Feb 2021, the project is moving forward and we will need some clients to put a few chat bots on, plus the training and forum opens for that tonight at 7.15 pm NZ time for those interested, come join us, look for details here.
7 - Go through suppliers to exit all slow ones, i do not like overseas orders, they have cost a fortune in time dealing with slow carrier groups as a lot of people are using our cheaper overseas carriers with cheaper products, yet the carrier is slow due to Covid-19, real frustrating that is as I noticed chargebacks in there too.
8 - NOTE TO EVERYONE WHO BUYS, IF YOU DO NOT MIND WAITING ORDER NZ BOUND PRODUCTS, IF YOU DO MIND A WAIT, DO NOT ORDER THOSE PRODUCT LINES PLEASE, IF I GET TO MANY CHARGE BACKS WE WILL BE CLOSED DOWN, SIMPLE AS THAT, UNDERSTAND WE WILL NOT SURVIVE IF WE GET TO MANY CHARGE BACKS...I KNOW IT MUST BE FRUSTRATING TO WAIT - YET I DO SEE CLEARLY WROTE, IF YOU WANT IT CHEAPER, WAIT FOR IT - IF NOT - DO NOT ORDER IT - simple as that